Return Policy

What are the return conditions?

*Return period is 14 days after the product is delivered. You can return it unconditionally within this period.

Underwear, hats and socks are not refundable. Products that are used, worn, washed or whose packaging is damaged are not subject to return.

How can I return the products I purchased?

In order to return your products, or hello@sarandhedy.com After creating a return record by contacting us through our communication channels, it will be sufficient to deliver it to the nearest Yurtiçi cargo branch with the return code you received from us.

When you return a product, your money will be refunded in accordance with your payment method, after receiving approval from the product review.

Do I pay the shipping fee for returns?

The products you want to return are sent to us via Fedex Cargo with the return code you received from us. free you can send. If you paid a delivery fee when placing your order, the shipping fee will not be included in your total refund since this fee is paid to the contracted cargo.

When will I be refunded for the product I returned/cancelled?

Once the returned product reaches us and is checked, the refund process to your card will be initiated within 1 business day. Depending on your bank, the refund to your card will be completed within 2-5 business days.